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This article provides information on how to fix the problem that Garmin wearable devices aren't recognized on Windows 10.
Connecting the Device to Your Computer You can connect the device to your computer using a USB cable. Plug the small end of the USB cable into the port on the device. Plug the larger end of the USB cable into a port on your computer. How to Check for Installed Drivers. To check if the drivers are installed, go to 'start' and type 'Device manager'. Load the program called device manager. The device might be displayed in two different locations. Trouble installing drivers? If it looks like the drivers won't install, the next step is. Use Garmin Express to update maps and software, sync with Garmin Connect™ and register your device. This desktop software notifies you when updates are available and helps you install them. DOWNLOAD FOR WINDOWS DOWNLOAD FOR MAC.
Original product version: Windows 10, version 1709, Windows 10, version 1607
Original KB number: 3183365
Symptoms
After you upgrade a computer or device to Windows 10, certain Garmin wearable devices may not work as expected when they're connected to a USB port.
Although the Garmin device shows up in Device Manager and is displayed as a connected drive in File Explorer, it isn't accessible. Attempts to access the drive trigger errors such as the following ones:
Please insert a disk.
The directory name is invalid.
Cause
This problem occurs because Garmin devices formatted with FAT12, FAT16, or FAT32 file systems aren't recognized as mass storage devices by a computer or device that's running Windows 10.
Resolution
To resolve the issue, download and install the latest version of Garmin Express software. The Garmin Express tool recognizes the connected device and updates its boot code to make it compatible with Windows 10.
This issue is documented by Garmin at the following site:
Device is not detected in Windows 10 after updating to the Anniversary update.
To download the latest Garmin Express tool, go to Garmin Express.
Garmin Driver Update
Third-party information disclaimer
Drivers Garmin Port Devices For Sale
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.